An Advocacy App for Those Stuck in Traffic
Few experiences personalize transportation and infrastructure policy more than being stuck in traffic, on an airport tarmac, or on a delayed train. Through a mobile app, transportation advocacy organizations have designed a way for people to channel their travel frustrations toward Congress.
Called “I’m Stuck,” the app allows commuters and vacationers to report where they’re delayed and send a pre-loaded message to their representative or Senator directly. Users also can include a photo of where they’re stuck.
The U.S. Travel Association and the infrastructure advocacy group Building America’s Future launched the app last year and promoted it anew as an extension of the Highway Trust Fund faced an uncertain future in the House this month. (The bill ended up sailing through the House yesterday.)
The emotionally-frustrating experience of travel delays is perfect fit for channeling everyday experiences into simple advocacy action. Still, its creators say that around 15,000 users have sent messages via the I’m Stuck app — which isn’t too tremendous a result. Without this visceral appeal, are similar apps useful at all?